Privacy Policy
TotalGhar ("TotalGhar", "we", "our", or "us") is a trade name and business division of Keychron India Private Limited. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, mobile applications and related services.
1. Information We Collect
- Contact details such as name, email, phone number and address.
- Order and delivery details.
- Account information and login details.
- Communications with customer support.
- Device, browser, IP address and usage data collected through cookies and similar technologies.
2. How We Use Information
- Process orders and payments.
- Arrange deliveries and returns.
- Provide customer support.
- Improve products and services.
- Prevent fraud and enhance security.
- Send transactional notifications and promotional communications where permitted.
3. Sharing of Information
We do not sell your personal information. Information may be shared with logistics partners, payment processors, technology providers, analytics partners and government authorities when legally required.
4. Cookies and Analytics
Cookies help improve functionality and user experience. Users may disable cookies through browser settings.
5. Data Security
We use commercially reasonable safeguards to protect your information, although no system is completely secure.
6. Children's Privacy
Our services are not intended for children under 13 years of age.
7. Your Rights
You may request access, correction or deletion of your information by contacting us.
8. Changes to this Policy
We may revise this policy from time to time.
Contact Information
- Trade Name:
- TotalGhar
- Legal Entity:
- Keychron India Private Limited
- Address:
- First Floor, S/6, Koramangala 80 Feet Road, KHB Colony, 5th Block, Koramangala, Bengaluru, Karnataka – 560095
- Support:
- support@totalghar.com | 0120-4281181
- Grievance Officer:
- Shruti Sinha | shruti@totalghar.com | 0120-4281181
